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Is TD Ameritrade Down?
We received this in our tipline:
I don’t know if this is appropriate for your tip line or if it’s even “news” but TD Ameritrade online access is “down.” It seems to be the whole system…
Supposedly a technical issue with no forecast for when it will come back up. They also don’t have a system to automatically notify customers of such issues –or their resolution.
Phone support’s advise agreed that I “should just keep hammering on it.”
In addition to the obvious rant about this status, it’s still another vote for why you should never keep all your assets at any one broker.
We have been unable to confirm it as we get automatically disconnected from TD Ameritrade's new customer contact number: 800-454-9272. If any readers are experiencing the same issues, please advise. If TD is indeed down, we wonder how long before all the other retail brokers follow suit.
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The freaking thing BROKE, unable log in to Ameritrade since 10:20 AM Central Time!!
Ameritrade Sucks!!
ha ha ha! You're all lemmings playing the stupid game of watching flickering lights. You're wasting your time in a game you will ultimately always lose! Close your account and get into hard assets.
I don't trade and the only thing I have is a 401k.. so I feel like the guy looking in at a clown show that is really bad. Watching everyone laughing and having a grand ole time at the clown pulling the same rabbit out his out as his only trick. ...and I'm just shaking my head at the lot wondering what is going on in their heads.
This happened to me with Schwab on May 6th during the freakout.
I can access it no prob.
Just tried again (like 50 times already) still does not work, my brother is having the same issue on his account.
"Bob downloaded a virus"
Well I definitely liked reading it. This information provided by you is very constructive for correct planning. blendtec total blender | delonghi toaster oven | breville toaster oven
I've been using it to check quotes all morning and have not had any issues. I have not tried to execute a trade today.
"""""I've been using it to check quotes all morning and have not had any issues. I have not tried to execute a trade today."""""
Same for me, no problems, and no trade attempts.
You know it might help if people, especially the author, added their location. I think just the State would do..
I had posted on the day of the so-called "Flash Crash" the combined oddities that I got hit with. I also use ETrade and never ever had a problem. But mysteriously on that day, and only starting at around 2:30pm I could not execute a Trade. I had some TZA & DRV that were Up in the 20%-25% area and wanted to Sell about Half my positions, but when I hit Enter nothing happened. Also, at this very same time my CNBC TV reception was inaudible....a couple words....static...a couple words, and only that channel, after 4pm it went back to normal.
I'm in South Jersey, and these two other "oddities" coming at the exact same time made me wonder....just too coincidental, and never happened before with either
Absolutely. Both a friend and I were madly entering orders on the 'flash crash' day, but to no avail.
I also found the quote updates on the streamer on that day - post-crash - to be very orchestrated. If there were too many red quotes, everything would freeze for 5-10 seconds, then suddenly green quotes appear.
That wasn't you, that was the entire system. Thousands of traders couldn't exit positions on ETFs. Stocks designed to profit off a market crash failed that day, and they'll fail again.
In-depth look at the hidden risks of ETFs:
http://www.gamingthemarket.com/financial-armageddon-zombies.html
Sht... I hold stocks with them, what the fk was I thinking..
What the hell are all you people thinking!??! TD Ameritrade?!?!
+1
IB is (hold breath) not "to" bad for retail.
IB? I assume this is Interactive Brokers? Do you make use of the APIs for your own trading platform or use their platform?
During the flash crash IB WebTrader showed 0 for all the price quotes. So no, I wouldn't call it reliable either.
I have had very slow executions through IB.
down for now
Broker/dealer "holiday"?
Yes. Definitely down. No log-in possible. Automated phone wait 20 minutes.
ok what does blackbeard use ?
Schwab & Fidelity & IB.
That blows. And the television ad's were so reassuring.
Yep, down. I can't login either.
Typical high volume get in line bullshit.
BUT a buy order I placed went through immediately
I hope you didn't catch a falling knife.
I hope he did
have made trades all morning, no problem. but have been logged in since open. Isn't Toronto Dominion better than most?
So, this selloff might be worse if people could actually sell? LOL.
I use thinkorswim which is a TDameritrade subsidiary and it is pretty much working with a few slow loads on charts.
I sold my measly stocks last month, but they still owe me $4.05 in cash account DAMMIT! Now I can't log in to retrieve it. : 0
Yes down for me too. However, I was able to place orders when it was up this morning.
My phone app iStockManager can connect to my TDAmeritrade account and my orders were filled.
Sounds like you've been fooled more than twice my friend!
I can't login either. It's a good thing that I don't have anything to sell.
Just got off phone with rep. Server went down. Reps unable to access internal login. I informed them it does not appear to be system-wide. They seemed surprised by that.
The think or swim platform seems to working fine...
Mine is working fine.
I think Sam Waterson just opened a Merrill account. How sad. How's the lipstick on the pig taste?
All Ameritrade support has shut down!!!
Phone support lines out, mail useless.
WTF!?!
Same here, been trying to log in for an hour - wanted to sell my EDZ puts for a very nice profit today, but I guess I'll have to let them get decimated on the imminent no volume melt up.
You should be able to do an order over the phone. EDZ puts? Stock is up 7.88 11:34 CT.
Just made it in and managed to sell them, and yes they're calls not puts, lol, would have had no hair left if they really were puts :)
And they finally put up a message letting us know there might be login issues...
internaxx (owned by td) is working
I'm logged in on TDA Command Center 2.0 with a good data feed that hasn't been interrupted.
still down
Their strategydesk program and its level II quotes have been sucking a fat one for option quotes. I've been contemplating a move to a better priced option broker for awhile, it is time to get a second broker.
I cant log on. Motherfuckers. Ive been meaning to move to Tradesation and this confirms that will be happening. Luckily Im loaded up in cash and puts and not worried about it.
TD Waterhouse Canada is up.
Down for me too. Just so everyone knows, I am able to sign on and trade through my phone. I guess I should add I am logging in through iStockManager on the BB Storm.
"Unable to authorize access. Please try again" is what I get while trying to log in..
TD Ameritrade up now.
No, its not up here.
Was just able to log in. No problems here.
I use TD's Command Center 2.0. Has been working all day (unfortunately). Lots of red in the hedge fund "sure thing" commodity space: fcx, pot, etc. When does that China stockpiling ramp back up again?
Edna,
If you log out, you are able to log in again?
High volume circuit breakers in action. Just unplug the servers. :-)
Schwab AOK.
Chuck is up or is that UpChuck. Fidelity ok as well.
Still down as for me. Is this an attempt to block retail investors from selling into this market? Stranger things have happened.
Just a friendly reminder that all brokers begin with "broke."
You traders need to go to some other place to post your lack of success in swimming with the sharks. I just logged-in to my pile of gold American Eagles and the connection was instantaneous. I still own all that I had yesterday.
LOl. but I'm short.
Shows how much insight you have. TD is probably one of the most sound banks on the globe right now. I do not have an account with them, nor do I own the stock, but retarded comments should be reserved for CNBC --- this is a reply to BlackBeard.
you're confusing the brokerage platform/service with the parent bank --- this is a reply to Stockhouse.com/Clusterstock.com patron.
Can't get on yet. Same for my Bear Stearns account.
That's why I pay full freight at Morgan Stanley
I think this is just one of many "circuit breakers."
I think Schwab gets cut at down 400 and E-trade at down 500. The banks don't need any pesky mom and pop investors selling before them.
Definitely down. Can't access my account. Fuckers!!!
Bummer if you needed to sell :)
Can't you sell your stocks by phone with Ameritrade?
ps: For everybody with a Iphone: I use keytrade, but the iphone apps use a different server. Maybe the same with Ameritrade.
Yes, Virginia, they are down.
I was not able to log in either, but I don't have an account there. :)
Come to think of it, I had a hard time logging on to ZH to say I couldn't log on to TD Ameritrade.
sounds fishy! Could there be a link? Hhmmm....
BofA's Merril Lynch account has been going off and on all day.
market "circuit breakers." ?
can log on ameritrade with quote tracker and place orders, get quotes etc but cannot log via web page
I just got through.
Coin shop still open. Just scored roll of 2010 Eagles. Hope silver drops some more. Coin dealer says he will be up until he goes to bed.
eBay is up and running as well. I just scored 10 American Silver Eagles at about $19.85 each. Unless the Postal Service goes off-line I'll get them in a few days. The traders just tickle the crap outta me.
if your account is at TD, odds are you dont have that many assets to worry about. wont impact the market
LFT - Low Frequency Trading - yeah, they sure took care of that HFT stuff..
Not sure if this will work but I believe you can download the thinkorswim software and execute trades through it if you have an AMTD account.
I don't get it. What kind of a ZH reader would have an Ameritrade account? Looks like a lot of people just exposed themselves for the sunshine doomers that they are. Like, "the world will collapse, just not my own digital portfolio of overpriced stocks and/or incomprehensible instruments of pure synthetic BS". Or, "the world will collapse, but I'll be the first one out the door, so long as my internet connection holds up." What a riot! Thanks for the entertainment.
Sorry to feed the troll here but there is nothing wrong with having an IRA with Ameritrade, Etrade, Schwab, IB, Tradeking, Fidelity or any of the other online brokers.
No, you can't daytrade or make markets from them but they are a cheap way to hold stocks and ETFs.
Ah, sorry I thought that Ameritrade was a daytrading site like Scottrade. My mistake.
I've been using their command center all morning, no problem. However, I did log in at 8:20 CDT.
Maybe something like a bankholiday but something just like it for stocks?
OR
Obama might be confiscating ALL YOUR MONEY AND STOCKS and share it with the rest of the world.
Europe thanks you all for these donations!
We'll send you a postcard this summer!!
Its a hellasious world isn't it!!
OBAMA...!
**furroughs brow and shakes fist at sky**
Damn you Sam Waterston! *shakes fist*
TD Ameritrade worked fine for me as we crashed to "the number of the beast" (666) last year, why wouldn't it work if/when we retest that low?
Scottrade working splendidly. Wish I could say the same for my trades. :)
Not just TD
http://online.wsj.com/article/SB1000142405274870469130457525484297584253...
Imagine if that where to happen when the market would crash... no wait....
AAAAaaaarrrhhhhh!!!!
SELL SELL SELL BUY BUY BUY SELL SELL SELL SELL!!!!
UP FOR NOW
Hmm... S&P just broke 1080 support but aside from panic selling, I'm sure everything will be fine.
just was able to get on AT, after being down over an hour.
just was able to get on AT, after being down over an hour.
TDAmeritrade working for me, but my whole internet connection freezes up for short periods of time.
I've been using an Interactive Brokers accumulate algo all day to cover a short position. No problems so far over there.
CATS: All your sell orders are belong to us.
Mechanic: Somebody set up us the bomb.
CATS: You have no chance to survive make your time.
Operator: Main screen turn on!
OMG NOW E*TRADE HAS THE SAME PROBLEM!!!
THEIR WORLD IS FALLING APART!!!
Relax, dude, all trades during big down moves will be cancelled. Don't you read the papers?.
http://www.youtube.com/watch?v=cppY-n1i79w
How about Thinkorswim (owned by TD)?
it's back up now...
Etrade is up....pls don't let TD and Etrade become the same company.
I just did a 19350 share trade at Ameritrade and no problem with access. In fact I just logged off and back on to check.
Ameritrade rocks!!!
During the other Great Depression there was also times when people could not get through to sell and the prices were often so delayed that no-one really knew what price they would get if they did sell.
You would think that nearly 100 years later and all the tech that is about now that they could get at least that sorted?
Oh but markets are only able to cope when people buy not when they sell!
Ricketts (who just bought the Cubs) made his money on TD Ameritrade...It figures
i found this posted on a yahoo board, apparently those trying to log-in can't, if you were logged in early this morning, you're still up. it was suggested to read their board to see the rants.
one remedy given was this, I'll paste it below:
You should be able to log-in and trade if you go to
http://www.amtdw.com
"Think or Swim" will also let you log in and trade.
hope this helps
Hey, we all know that we are screwed with online (or phone!) trading when there's a meltdown. Maybe they are in cahoots with the PPT?
Why don't you guys off the math question thing? PIA
I was on TD most of the morning just following the flickering ticks. I haven't tried to enter a trade. I just have some out of the money puts on SLV as a hedge for my physical holdings. Would have preferred out of the money puts on PPLT or PALL but options don't trade on those new ETFs.
I'm not sure if the US Stock Market is the safest place to keep your money these days, not to mention the corrupt brokers. Those holding stocks can't say they weren't warned.
It's an addiction, Gordon. These clowns will play paper money until the casino burns to the ground -- and then look for somebody to blame. All this useless commenting is like listening to the crowd standing around the smoldering ashes talking to each other in hushed tones, "What the hell happened!?". What part of "buy gold" is so hard to understand?
don't know ... I can log in and get quotes but my limit order for SPY June 100 call at 0.01 isn't getting filled.
I've had no problem with TDA, or any other broker I use, today. TDA trades executed @ 10:26, 10:52, 11:05, 11:13, etc. Using ThinkorSwim. Had no problem with ThinkorSwim/TDA on May 6th either, although Scwhab, Scottrade, and Fidelity were all down then.
But all the equity money is roulette money! I agree with Gordon Gekko.
CNBC reporting TDA is up and running again.
This smells like a Class Action Lawsuit waiting to happen.
RE
For several days I have been warning of EURUSD buying support as detected by my indicators, and this has been confirmed by the recent break out.
The proprietary indicators I use can identify trend changes before they occur.
http://stockmarket618.wordpress.com
http://www.zerohedge.com/forum/latest-market-outlook-1
TDAM's Think or Swim has been up all day.
Why did they even think of naming that even close to SINK or Swim?
edit -- Double post -- site is s-l-o-w. Sorta like TD Ameritrade!
My TD Ameritrade accounts operated all day without a hitch.
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