Are These The Worst Jobs In America?

Tyler Durden's picture

Like being sworn at? Then these are the jobs for you. As the myth of a manufacturing renaissance in America remains just that, the Services industries bear the brunt of an ever-increasingly entitle public's needs. As IB Times' Lisa Mahapatra notes, according to a study by Marchex that examined rates of crusing across 20 service industries, Satellite TV providers's customer service agents get the most abuse.

 

 

Via IB Times,

Among customers calling their satellite TV provider, one in 82 cursed out the unfortunate customer service agent on the other end. The proportion was almost as bad for contractors -- one in 90 callers cursed.

 

The study was based on data drawn by Marchex Call Analytics from more than 1.2 million consumer calls placed to U.S. businesses from March 2012 to November 2013.

 

Veterinary clinics and senior living facilities had customers who were the least likely to curse out customer service. Only about one in every 2,600 customers cursed at veterinary clinics’ customer service agents, while only one in 1,700 customers did so for senior living facilities. Maybe pets and old folks bring out the best in people.

 

The study also found that a fair amount of cursing occurs while consumers are on hold. But the figures here represent only profanity while the customer was actually on the line with an agent.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.
icanhasbailout's picture

with the number of spam marketing calls I get, you'd figure those numbers would be a lot higher

TerminalDebt's picture

Top 5 crooks in the top 5, makes sense.

 

Pure Evil's picture

Well, you definitely don't want to curse out the crack whore before or during the act of fellatio.

And, who continues to stick around once the jizz mopper appears to do his job?

seek's picture

I don't see Banking in the top 5.

JuliaS's picture

Knowing ZH, Bernanke should've been at the top of the list.

OutLookingIn's picture

Funny? Septic tank pumpers don't get a mention?

They NEVER get cursed at! Quite the contrary, profuse thank you's are proferred!

roadhazard's picture

The closest I ever came to murdering someone was a woman at the DMV.

Headbanger's picture

Yeah, it's amazing how polite people get when they know there's a truck full of human shit that can be easily dumped back onto their yard!  OOOPS!

Then again, around these parts, everybody is carrying so it makes for  congenial dealings...  What a concept!

new game's picture

true story; i am  leaving for greener pastures and if the people applying are truly a representation of wtf is wrong in merica - i get it!  dumbed down, think they are worth way more than i appears, loosers basically. i wouldn't hire them.

maybe that is why i fly solo. anyways, if that is the supply side i think we have a clue why people swear when dealing with this crap called human service and install, attitude babbies that have to forage for a living when momy and dady pulled the plug and they lack life skills. oh well makes it easier to compete in an honest marketplace. ohhhhh, thats right lying is the norm.. back to my cave.

might also explain 50 percent ratio of transfer payment schedule for a vote...

0b1knob's picture

I thought the worst job was being Obama's body man.

CrimsonAvenger's picture

Except for the person responsible for Michelle's bikini waxes.

jeff montanye's picture

i'm not sure.  that strikes me as a secure, probably fairly well-paid position.  at worst occasional cursing. and s/he knows that important, needed work is being accomplished.

those carrying out her husband's healthcare or foreign policy on the other hand....  

Postal's picture

Just because idiots are applying for a job doesn't mean that they are the problem. I've lost count of the number of job ads I've thrown in the trash (and added the corporate domain to my .htaccess file under 'deny') simply because the job posting was little more than a list of "I want...! I want...! I want...!" Managers coming across as spoiled children who failed to do their jobs and now expect unicorns and fariy dust to save their sorry asses should expect exactly the type of people you describe to apply.

Good people are not going to work for bad managers. And bad managers write bad job postings. Competent people won't even talk to them.

MichiganMilitiaMan's picture

Funeral homes?

It's hard to complain when your dead!

Papasmurf's picture

Not many repeat customers in the funeral biz.

Oldballplayer's picture

Senior living center folks don't get cursed at? Are you fucking kidding me? Have these people been in one of these shit holes. Those old cocksuckers do nothing but bitch and moan all day. They never stop getting cursed at all day. Fuck those old people. They are crazy and they stink like stale shit.

Martel's picture

with the number of spam marketing calls I get, you'd figure those numbers would be a lot higher

Robocall is the honey badger of telemarketing. You curse, you threaten, Robocall don't care.

AngelEyes00's picture

You could go 3 of 4 weeks with the cable out and they will still insist they get full payment.  Fu--------------------------------------dge!

JustObserving's picture

I thought Congress' cursing rate was 1 in 1.  You left out the US Congress?

Ignatius's picture

This is why I became an electrician:  "My husband said those lights would never work.  May I give you a hand job?"

all-priced-in's picture

Job normally means work - you can't count what congress does as work.

cossack55's picture

Too true.  Lying, cheating and stealing is an avocation that can never be considered "work".

rayduh4life's picture

Those Too Smart for politics are governed by the Stupid.

Plato.  YMMV.

StychoKiller's picture

I have nothing but respect for the USPS; untold billionz of pieces of mail arrive at their destination in more or less than one piece the majority of the time.  The Postal Union(s) however...

spiral galaxy's picture

Heck!  Where's Senate Majority Leader?  Does anyone NOT curse Harry Ried?  .....about 4 times over?  Then there's House Minority Leader Pelosi!!  Yikes!

El Diablo Rojo's picture

I fucking hate those molesting fucks. <--- one more to the stat sheet.

WillyGroper's picture

I hear from Col. Klink that you can get sugar free gummy bears that will alleviate the TSA groping post haste!

rayduh4life's picture

Just keep your shoes on Red Devil.

Cast Iron Skillet's picture

certainly. It's just that I don't really want to find out what happens when you curse them. I can easily imagine that it could lead to missing my flight or something.

Dr. Richard Head's picture

I do it and have yet to miss a flight.  Last time from Nashville I was giving the agent lip and he started lecturing me at the end of the patdown.  I simply told him, "I don't need your fucking lecture.  Am I fucking free to go?"  He said he could get the police and I said he was free to do what he wished, as I walked onward to the gate.  Not a thing happened.

Billy Sol Estes's picture

Awesome I am going to try this out and report back

Dr. Richard Head's picture

This is how EVERY one of my flights start off (I travel a bit for business so have little choice).

I get into the TSA line, get up to the naked scan and when they motion me in I say, "I'm not letting you pervs see me naked."

TSA agent yells opt out.  Male TSA perv comes over and waves me through metal detector and asks, "How is it going?"  I look him dead in the eye and say, "It would be much better if was not stripped of my rights in order to earn a living while traveling!" 

TSA agent yells "SUPERVISOR!"  and then the patdown begins. I am rude and explain to them that they should be ashamed of themselves and their police state job. 

There are drawbacks, I have been hit in the groin pretty hard a handful of times when they swipe the inside of my leg into the groin.  Then the cussing really begins.

TuesdayBen's picture

VOTE: > I opt out every time.

VOTE: > I submit to the scan.

Peak Finance's picture

Sorry to have to day this, but, FUCK YOU RICHARD

If only 10% of the assholes like you who claim to "have" to travel would stop using the airlines, then Airline revenues would tank and the TSA would be gone. 

 

I have ceased all air travel and will never travel by air again until the TSA is gone.

Umh's picture

Some people have to travel. I don't have to and don't need to, but some others need to.

Pure Evil's picture

Are you kidding?

The last few times I flew the cattle lined up willing to be irradiated and naked scanned.

The only place I saw people being patted down were areas where scanners had yet to be installed and the pat downs were done randomly.

I think the vast majority have just acquiesced to the whole process.

duo's picture

yea, but if you swear at them, you'll be in handcuffs on the floor, being tazed repeatedly, in seconds.

ncdirtdigger's picture

If those goddamn dumbasses at the satelitte company would get my fucking reception working, I wouldn't need to swear at the shitheads. For Christ's sake, how fucking incompitent can one dumbshit be?

Aknownymouse's picture

And this was just one call. LOL

NotApplicable's picture

I've got to call some collections company tonight because I recently got a letter from them stating that I owed Dish $600. Of course, I don't owe them anything, as this is just another one of their scams, that I've seen twice before.

Step 1: Try to cancel services.

Step 2-100: Tell the sales idiot, no really, I want to cancel, stop trying to sell me a cheaper package.

Step 101: Sales rep gives up, asks to confirm address, so they can send boxes to return the receivers in.

Step 102: Never send boxes

Step 103: Hire collection agency to get paid for receivers.

Step 104: I threaten new idiots with a call to State Attorney General to report this scam.

...