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How Retailers Manipulate Your Senses To Increase Their Sales

Tyler Durden's picture




 

If you notice that display racks this holiday season are nicely scented, it’s not just shops are tidier at year’s end. Scents like citrus and floral can make you linger and stay alert in the shop to buy more. Marketers believe scents do sell, with an increasing number of scientific studies backing such claims, that the whole act spawned a new marketing sub-industry: scent marketing. It reminds us of germ warfare, an unseen weaponry that has your wallet in the crosshairs.

Real estate agents are already deploying this trick to unsuspecting buyers; the smell of freshly baked goods is said to encourage prospects to buy property during ocular visits. Similarly, talcum powder makes you feel nostalgic and, perhaps, want to buy that cushioned reading chair you don’t need.

The use of scent is just one of four sensory marketing tricks being used on us by shops eager for more sales. Collated in the new infographic below you can find a number of scientific studies that indicate what we see, hear or touch affect our buying decisions. You’ll be surprised at some of the seemingly unrelated factors that have a profound effect on your shopping. In one experiment published in the Harvard Business Review, participants were found to be a harder bargainer when sitting on a hard chair.

Likewise, you may already know that colors have meanings. For instance, sale signs are in red (urgency) and many insurance logos are in blue (trust). You’ll also get an idea how a number of your favorite shops, such as Bloomingdale’s, Apple Store, and Nike Town, lure you by playing tricks on your senses. Do you know why Apple Store leaves its notebook display half-open, or why you suddenly crave for a tropical vacation while inside Bloomingdale’s?

 

 

increase sales

Made available by: alternativesfinder.com Author: Kate Stephens

 

Source: AlternativesFinder.com

 

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Tue, 12/02/2014 - 20:35 | 5510858 Armchair Bear
Armchair Bear's picture

I guess it is good that I stay away from malls!

Tue, 12/02/2014 - 20:48 | 5510892 pepperspray
pepperspray's picture

Last time I was in Target it smelled like Grand Daddy Kush

Tue, 12/02/2014 - 21:25 | 5510992 Bad Attitude
Bad Attitude's picture

Hmm, I don't see that kind of marketing in the ammo department. There is no particular smell, no particular packaging color, and no particular color of signage. What should the ammo department smell like?

Forward (over the cliff)!

Tue, 12/02/2014 - 21:46 | 5511042 Xibalba
Xibalba's picture

Buy this box of 1000 for $20k!  Or buy this box of 10 for $10k...OR buy THIS box of 100 for just $199.99.  Just guess which one I'm sellin'

Pimps, politicians, and retailers know how to program you to buy what they want you to buy because you don't spend the time to educate yourself as a consumer, voter, etc.  It's called the illusion of choice.

Tue, 12/02/2014 - 21:50 | 5511060 jwoop66
jwoop66's picture

No store ever made me buy anything. Ever.   

Tue, 12/02/2014 - 22:05 | 5511097 r00t61
r00t61's picture

Bernaysian conditioning, elevated to a high science, and re-branded as "marketing."

Tue, 12/02/2014 - 22:17 | 5511131 Chupacabra-322
Chupacabra-322's picture

The smell of Ammo. "Smells like victory." - Appocolipse Now.

The smell of Pussy. "Smells like victory."

Wed, 12/03/2014 - 08:58 | 5511953 thatthingcanfly
thatthingcanfly's picture

It's "Apocalypse."

Tue, 12/02/2014 - 22:32 | 5511152 ebworthen
Tue, 12/02/2014 - 22:11 | 5511104 e_goldstein
e_goldstein's picture

What should the ammo department smell like?

Napalm. It smells like victory.

Wed, 12/03/2014 - 00:30 | 5511476 TheEndIsNear
TheEndIsNear's picture

Cordite

Tue, 12/02/2014 - 20:51 | 5510898 lotsoffun
lotsoffun's picture

i never did hooters, but they opened a tilted kilt by me, i was looking at and talking my pals and i heard 'would you like a drink' and turned to face some big pouting puppies.  it works.

that is marketing.

 

Tue, 12/02/2014 - 21:49 | 5511056 drdolittle
drdolittle's picture

teats work great on me. And nice asses. Some of the guys comments get by easier because of their avatars. Latina lover and the guy with the chick wearing the ass high green and black stockings. Umm!

Wed, 12/03/2014 - 10:36 | 5512306 wtf1369
wtf1369's picture

Hooters was all good when I was in my 20's. But those joints are kinda creepy now that the waitresses are all girls my daughter went to school with.

Tue, 12/02/2014 - 20:51 | 5510900 bunzbunzbunz
bunzbunzbunz's picture

Quick loook and I saw ALL I need to see to know this article is complete bullshit....They pictured Bud Light under 'Bitter'.

The article: meant for people who have NEVER had a real beer.

Wed, 12/03/2014 - 08:59 | 5511955 wtf1369
wtf1369's picture

I'm guessing Bud Light cans are blue to advise that they contain 99.999999% water with .000001% artificial beer flavoring.

Tue, 12/02/2014 - 20:37 | 5510864 knukles
knukles's picture

So, is poop smell used in the ceramic bowl section at Lowes?
Elicits the "Yeah, now that's what I'm talkin' about" thoughts.

Tue, 12/02/2014 - 21:08 | 5510958 hairball48
hairball48's picture

ROFLMAO!!

Tue, 12/02/2014 - 21:47 | 5511047 drdolittle
drdolittle's picture

knucks, you've really been on with the humor the last couple of months. Rafterman FMJ too. You guys finish your apocalypse preps and just hanging until we're all Detroit or what?

Tue, 12/02/2014 - 22:26 | 5511158 knukles
knukles's picture

Doc, the end of the world only happens once.

Tue, 12/02/2014 - 20:37 | 5510865 Armchair Bear
Armchair Bear's picture

I did go to the mall for the first time in a long time on Sunday.  The music was horribly distracting at the clothing stores, and the smells were also annoying.  I did not buy anything.  Maybe their nefarious tricks don't work on frugal, annoyed shoppers looking for their mind control tricks?

Tue, 12/02/2014 - 23:57 | 5511413 IndyPat
IndyPat's picture

No shit, bro. I'm with you. Over-stimulating.
About the only place I go to shop is the ACE hardware or gun store. Everything else is online or I don't need it.

Tue, 12/02/2014 - 20:40 | 5510869 db51
db51's picture

I don't know about scent, but the enhanced breasts on my salesgal at Sports Authority had me loading up a new Ping Pong Table in my pickup.   A little touching would have added to my shopping pleasure..

Tue, 12/02/2014 - 20:38 | 5510872 kowalli
kowalli's picture

How to sell more crap

Tue, 12/02/2014 - 20:44 | 5510878 angel_of_joy
angel_of_joy's picture

I have no problem relaxing for a couple of hours inside a Borders store, particulalrly one with comfy chairs. Then I go home and buy the books I want from Amazon, the "used" section... Marketing is SOO overrated...

Tue, 12/02/2014 - 21:07 | 5510951 Kirk2NCC1701
Kirk2NCC1701's picture

deleted

Tue, 12/02/2014 - 20:45 | 5510881 Mr Poopra
Mr Poopra's picture

Adorable.  So what happens when everyone is broke as fuck?

Tue, 12/02/2014 - 20:46 | 5510889 angel_of_joy
angel_of_joy's picture

Nothing, except they free-fuck some more...

Tue, 12/02/2014 - 20:58 | 5510923 db51
db51's picture

Easy....go get the scented candles out, light em up and reminisce.

Tue, 12/02/2014 - 21:47 | 5511050 Shizzmoney
Shizzmoney's picture

Credit from the Federal Reserve (except it is by proxy; aka Discover, Visa, Mastercard etc)

Wed, 12/03/2014 - 08:55 | 5511942 wtf1369
wtf1369's picture

Evidently they just keep pretending they're not.

Tue, 12/02/2014 - 20:50 | 5510894 kchrisc
kchrisc's picture

I don't know about buy, but horny, yes.

During college I worked at a clothing store in the mall with a bunch of fine ass chicks. Customers too. Holy shit.

I had friends that worked at other clothing stores in the mall. Those friends were fine, and their colleagues were fine. Their customers too.

Anyways, the clothing was dyed with dyes that have a distinctive scent when new and on display.

Now, whenever I walk into a store and smell that scent, I get as horny as hell. "Yeah, baaaaby, yeah! Do I make you horny? Do I?"

https://www.youtube.com/watch?v=CsnEIjgqW7A

A horny American, not US subject.

Wed, 12/03/2014 - 00:05 | 5511428 IndyPat
IndyPat's picture

If you are looking to get laid, find a girl with daddy issues.
Then...buy a nice cheap bottle of Old Spice, English Leather or Brute.
Instant Pavlov's Poontang. You're welcome...but have an escape plan and a place in another city to stay when shit goes sideways. It will.

If you want a real woman, skip the fancy stuff, skip the shower after the gym or jog and dab some blood and 10w40 motor oil on your wrist. The one that's attracted to that wants a man...and hopefully you can live up to the smell.

Wed, 12/03/2014 - 01:13 | 5511541 Miffed Microbio...
Miffed Microbiologist's picture

Actually a man walking in sweaty from chainsawing a cord of wood will always make me swoon. Nothing better.

Miffed

Tue, 12/02/2014 - 20:54 | 5510908 OMG
OMG's picture

It's easy, go into any clothing store, go in the dressing room wait a few minutes, then start hollering where's the fucking toilet paper.

Tue, 12/02/2014 - 20:59 | 5510917 Kirk2NCC1701
Kirk2NCC1701's picture

So, what's ZH's strategy on this?
I'm not picking up on the smell of Tyler's hand crafted soap over this thing.

Tue, 12/02/2014 - 20:57 | 5510918 Steroid
Steroid's picture

What the fuck they used to sell this president?

Tue, 12/02/2014 - 20:58 | 5510926 db51
db51's picture

McCain and Romney.  I rest my case.

Tue, 12/02/2014 - 21:00 | 5510933 i_call_you_my_base
i_call_you_my_base's picture

GWB, lest we forget.

Tue, 12/02/2014 - 22:21 | 5511149 lakecity55
lakecity55's picture

Affirmative Action

Tue, 12/02/2014 - 22:26 | 5511165 knukles
knukles's picture

Touche, brother!  Touche!

Tue, 12/02/2014 - 20:59 | 5510932 Ghostdog
Ghostdog's picture

Employees touching shoppers.... more sexual harrassment suits...

Wed, 12/03/2014 - 01:09 | 5511537 RichardP
RichardP's picture

But not until 30 or 40 years have passed.

Tue, 12/02/2014 - 21:02 | 5510940 yellowsub
yellowsub's picture

If this works on you, you still vote...

Tue, 12/02/2014 - 21:05 | 5510948 Duc888
Duc888's picture

 

 

 

Have a blast retailers.  I'm a non consumer.

Tue, 12/02/2014 - 21:07 | 5510956 WTFUD
WTFUD's picture

So you pull down your strides and allow yourself a good tugging in the lingerie section packed out with booty citing scent as your defense

Tue, 12/02/2014 - 21:31 | 5511008 nmewn
nmewn's picture

"Likewise, you may already know that colors have meanings. For instance, sale signs are in red (urgency) and many insurance logos are in blue (trust)."

White styrofoam columns (fake).

But you already knew that ;-)

Tue, 12/02/2014 - 21:35 | 5511017 franciscopendergrass
franciscopendergrass's picture

Apparently blue and yellow (Walmart) attracts the FSA.

Tue, 12/02/2014 - 21:40 | 5511037 romanko
romanko's picture

Smell of nursing mothers?!?

Tue, 12/02/2014 - 22:30 | 5511173 knukles
knukles's picture

I had that same question and was gonna ask if it has to be a baby sucking on a teat to produce the same sensation and then thought better of it and while thinking better of it, then forget.  But now that you remind me....

Tue, 12/02/2014 - 21:47 | 5511052 are we there yet
are we there yet's picture

That explains why I never see a victoria's secret store next to a seafood restaurant.

Tue, 12/02/2014 - 22:32 | 5511190 knukles
knukles's picture

LOL
Trying to not laugh too loud so Mrs K doesn't ask me what's so funny.

Wed, 12/03/2014 - 00:30 | 5511475 Rory_Breaker
Rory_Breaker's picture

ROFL

my monitor is now sprayed with morning tea

Tue, 12/02/2014 - 22:12 | 5511110 Miffed Microbio...
Miffed Microbiologist's picture

I'm not sure if this strategy would work personally. I think they would have to first entice me into their store. To me, going to a mall is ranked on par with a high colonic and I can't imagine what scent would counteract that.

Miffed

Tue, 12/02/2014 - 22:13 | 5511117 Catullus
Catullus's picture

What about the smells of a crop dusted fart as I stroll around holding my wife's purse? Intrigue

Tue, 12/02/2014 - 22:32 | 5511183 knukles
knukles's picture

What?

Tue, 12/02/2014 - 22:57 | 5511278 Jumbotron
Jumbotron's picture

ROTFLMAO!

 

I think he means laying one out as he moves along. 

 

 

 

Tue, 12/02/2014 - 23:04 | 5511296 Miffed Microbio...
Miffed Microbiologist's picture

I like the subtle brilliance. Intrigue is a perfume, probably most gents would not know this.

Miffed

Tue, 12/02/2014 - 23:15 | 5511314 umdesch4
umdesch4's picture

The thing about music...it's tricky. I find that I'm more inclined to want to buy something from a place that plays classic rock, or something that makes me feel nostalgic, but that would be different for everyone. If you want to drive me out of a store immediately, play something with autotuned vocals. If you're a North American retailer, play something Icelandic, and I WILL buy something. ...or bagpipes, any store with the balls to play bagpipe music gets my money immediately. I'll just throw it at the cashier, even if I don't want anything you're selling.

Tue, 12/02/2014 - 23:16 | 5511316 umdesch4
umdesch4's picture

I think the Apple store trick is geared more towards people's compulsion to fix something that's wrong. Clearly, a laptop being displayed for sale should not be in such a state, so I've been caught by this trick and "fixed" it at least once in an Apple store, not from any desire to get any kind of better look at the product.

Of course, then I promptly marched out of the store to find the nearest facilities where I could thoroughly wash my hands, due to the revulsion I had for actually touching an Apple product. Even just being in an Apple store makes me want to go straight home and take a shower with a metal scrub brush.

Tue, 12/02/2014 - 23:50 | 5511392 swmnguy
swmnguy's picture

A good way to counteract the subliminal marketing is to leave your credit cards at home and only use cash.  Then eat a heavy meal, and sit in the parking lot and smoke some pot before you go in.  You probably won't buy anything at all; you'll have a good time, and maybe by the time you get home you'll remember what you'd wanted to buy in the first place and order it on Amazon.

Tue, 12/02/2014 - 23:50 | 5511393 swmnguy
swmnguy's picture

Dupe

Wed, 12/03/2014 - 01:00 | 5511525 Boondocker
Boondocker's picture

I do find I like gun stores more if there is a gunsmith in it....the smell of burnt powder and gun oil is nostalgic to me.  other than that and hardware  stores, I generally stay out. i Do like my Chinese tailor. ...the two old guys he employs break out the opium in the afternoon. ...can't recommend him to any of the cops I know.  and taking them up on the offer is a really bad idea....lol.

 

 

 

 

 

 

 

Wed, 12/03/2014 - 01:11 | 5511539 Harry Dong
Harry Dong's picture

Wait. What? Borders? How old is this article?

Wed, 12/03/2014 - 02:00 | 5511568 kareninca
kareninca's picture

Touching?  Seriously?  I don't want a waiter, petitioner, survey taker, or salesperson touching me.  Of course that could work with male shoppers, but with female shoppers?  I just can't see it; talk about creepy and presumptuous.

Amazon is looking better and better.  And Walmart, I guess  -  no way will there be any staff person in sight even if you want one, let alone someone who is going to grope you in the hopes of making a sale.

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