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CME Direct Trading Platform Down Since Pre-Open After Upgrade Glitch; Now Fixed

Tyler Durden's picture




 

Update: CME DIRECT ISSUES NOW RESOLVED, EXCHANGE SAYS

CME Group's online trading platform CME Direct will be unavailable until further notice due to a technical issue, the exchange said in a member notice this morning sent at 0857ET. While volumes look largely unaffected, Reuters reports that the outage came on the first day that CME migrated many users of its EOS Trader platform over to CME Direct, and also coincided with an upgrade to CME Direct's technology, sources familiar with the matter said.

As Reuters reports,

The notice, sent at 8:57 a.m. EST (1357 GMT), followed an earlier message noting that connectivity issues were affecting CME Direct users' ability to log in. The notice said that all customer orders will be cancelled, including "Good Till Cancelled" and "Good Till Date" orders.

 

...

 

Traders said they were still able to trade by submitting over-the-counter or block trades through CME ClearPort or over email, and that other trading platforms for CME products were operating without issues.

 

That means that so far this outage is likely not as serious a glitch as the one experienced by the New York Stock Exchange in July, which forced the exchange to halt trading for nearly four hours.

Perhaps it is a testament to the CME that unlike during the NYSE's infamous shutdown earlier this summer, not only has there been virtually no drama, but today's market ramp has continued without a glitch.

 

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Mon, 11/02/2015 - 13:51 | 6740147 El Vaquero
El Vaquero's picture

No algos then?

Mon, 11/02/2015 - 13:53 | 6740158 KnuckleDragger-X
KnuckleDragger-X's picture

Nor test servers or competent sysadmins.....

Mon, 11/02/2015 - 14:37 | 6740311 HedgeAccordingly
HedgeAccordingly's picture

chickets 

Mon, 11/02/2015 - 13:58 | 6740173 ZeroPoint
ZeroPoint's picture

Another upgrade glitch? Didn't we see this during the cyber attack on 6/2/2015 when United Airline was grounded, ZeroHedge was knocked off line, and the markets broke?

 

 

Mon, 11/02/2015 - 20:20 | 6741841 Shaznardickleze...
Shaznardickleze the Doon's picture

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