United Passenger Who Was Dragged Off Plane Settles With Airline

Tyler Durden's picture

The saga of Dr. David Dao is over.

The 69-year-old Vietnamese-American doctor was infamously hospitalized after Chicago aviation police dragged him from the plane to make space for four crew members on the flight from the city's O'Hare International Airport to Louisville, Kentucky, sparking international outrage.

While some may have been expecting a lawsuit to emerge from the affair, United Airlines announced that it has reached a settlement for an undisclosed sum with Dao.

Dao's attorney, Thomas Demetrio, praised the airline in a news release for taking full responsibility in its handling of the incident.

"Mr. Munoz said he was going to do the right thing, and he has," Demetrio said in a news release, referring to the United CEO.

"In addition, United has taken full responsibility for what happened on Flight 3411, without attempting to blame others, including the City of Chicago. For this acceptance of corporate accountability, United is to be applauded."

We are pleased to report that United and Dr. Dao have reached an amicable resolution of the unfortunate incident that occurred aboard flight 3411. We look forward to implementing the improvements we have announced, which will put our customers at the center of everything we do.

While the actual amount was undisclosed, we are confident that Dao is now several million dollars richer.

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10mm's picture

Retired Doctor.

froze25's picture

Getting paid, getting paid.

froze25's picture

So now we know what to do if asked to get off the plane because of over booking.
I imagine this is how the negotiations went. https://www.youtube.com/watch?v=U_eZmEiyTo0
Dr. David Dao is the man in black in the video.

BullyBearish's picture

will be creating an app for most overbooked flights on united...look for it soon on your app store, only $25,000

beemasters's picture

United should just consider offering a million dollars to volunteers next time. It would avoid all the negative publicity.

FrozenGoodz's picture

Enjoy your millions prick ... your kids will be so proud

dogbreath's picture

Shucks,  some guys have all the luck.

JRobby's picture

" I am huting, huting vewy, vewy , badly

knukles's picture

So what is the Democratic position on this issue?
The Democrats have positions on every other issue, so why not this one?
Where I'd come out on it is the principle that the Democrats are Actively Repressing Free Speech with Republicans or other "conservatives" which is similar to how the Democrats, when Running the South, used to Discriminate Against Negros, so the Democrats are thus, Racists.  And since some Negros and Conservatives are women, they're misogynists, and the same with gays so they're Homophobic and Hateful as well.

So that's my 2 cents worth.

I hope he got a fucking bundle from the bastards.  A Commercial Airline, a regulated carrier, mechanically begins utilizing fear and intimidation, let alone Violence, on it's customers. 


how_this_stuff_works's picture

All I know is based on how much my joints can hurt I wouldn't have wanted to be dragged like that, let alone endure the pain from the facial injuries.


No Time for Fishing's picture

Then when the authorities tell you that you must exit the plane cooperate. The doctor picked a unwinnable fight and lost. Our screwed up society rewarded him with millions for being a ahole. 

MANvsMACHINE's picture

A court would reward Dao damages for pain and suffering.  How much was this worth?  At best, maybe $100,000.

BullyBearish's picture

most expensive vietnamese take out ever...

nmewn's picture

Why were the Chinese all upset again? ;-)

HalinCA's picture



TommyD88's picture

lmao..  100k  you are in lala land ..   If this ever made it to a jury United would be beat up like a rented mule...

cheech_wizard's picture

You obviously haven't been keeping up... The one time I was a foreman on a jury, the plaintiff was asking for well in excess of a million dollars. (and this was over 10 years ago...)

He based his claim against the defendant on the amount of "real estate fees" he claimed he would have made if it weren't for the accident that laid him up for three months. He, like so many other people, never quite grasped the concept of what is known as "speculative" income and how the law deals with it.

The plaintiff received nothing.


keep the bastards honest's picture

Had 2 teeth knocked out, concussion, and being dragged like that could cause epidermal and dermal skin layers to sheer apart.  I know about the skin layer sheering aprt, was done tome  after childbirth (evil doctor, mismanaged,lucky to live) PLus joints and tendons with beign pulled by arms over his head while unconscious. Much more than pain and suffering. He may have been tasered plus head bashed on armrest.

how_this_stuff_works's picture

"Then when the authorities tell you that you must exit the plane cooperate."

Who left the door open and let you in Fight Club?

edotabin's picture

Don't be stupid.  you pay, you fly. They can't just drag you off violently because they overbooked the flight or because a few employees wanted to fly to another city. 

These punks in suits (executives,  lawyers etc) think they can write a few fancy words on paper, hide them in endless paragraphs of gibberish and then forcibly drag you off the plane. No sir. No way.

I hope you rent and, despite having a lease,  your landlord throws you out at 3 am because his cousin decides to visit town and needs a place to stay. Let's see how you like it. You'll running around in your underwear screaming like a bitch! 

mkhs's picture

Who sleeps in underware, Honey?

l8apex's picture

Well, he's living the new American dream.  Married guy, with kids, from a foreign country, with a license to write meds so that he can drug out a male patient for sex, then hits the free $ jackpot for just a few minutes of acting.  Winning!!!




What a fucked up country we've got here.

Handful of Dust's picture

So the huge thug cop who beat him up and dragged off the plane walk away free?

RedDwarf's picture

I hate that I have to defend a cop, but you're making me do it.  Look, all the cop likely knew was that the flight crew said get him off the plane.  Like it or not after 9/11 the flight crews have nearly absolute authority on that stuff now.  If they say get this person off the plane, the security guy or cop gets them off the plane.  This is not an issue with the thug cop, it's an issue with the flight crew and the airline and the overall policy.

Battlefield USA's picture

You are every despots dream RedDwarf.

jeff montanye's picture

apt observation and note the "after 9-11" that works its way in, as it should.  saw this on milgram and post it to balance a bit of the load; note the connection to the holocaust. israel, etc.  


the best way i can think of to get back at the "thugs in suits" is to bust 9-11.  it is the bridge too far, the murder/treason too black to explain away.  it is the single worst thing that has happened to u.s. liberty in my lifetime (born 1948) and it cannot stand:










RedDwarf's picture

This isn't like the times cops shoot people in the back or beat them up against policy.  This WAS policy.  That is where the focus needs to be.  So, no you are the despot's dream.  You would waste your time focusing on the wrong thing.

Battlefield USA's picture

RedDwarf, Hitler and every other despot were/are "policy" too, dumb-a**.

Heywood Jaeatme's picture

Exactly! Not a single frontline employee involved in this incident gets a paycheck from United Airlines. Not a single flight crewmember (pilot, flight attendant) was involved either. The problem was the POLICY that was dutifully carried out by the gate agents and the force used by ORD police to remove the passenger.

Stranger_in_a_Strange_Land's picture

Yeah, you're right...all the cop knew is someone, some lackey, anyone affiliated in some way with an airline job...janitor perhaps for all the cop knows for sure, said to get the person off the plane...for some unkown reason to the cop.

Now, what could have happened, is that the cop would actually take some initiative, apply a little thought, and investigate the reason:

"Has this person violated any laws?"

"Did this person pay for a ticket?"

"OK, paid for a ticket...and you seated him?"

"OK, so he paid, you allowed him to board, explicitly seated him on your own accord because he paid the fare, he's not causing a disturbance, not violating any known laws...and now you just want him off the plane because some of your fellow employees need a ride due to some mismanagement on your part, seems like YOU are the one with a problem, not this guy."  Walks away.

So yeah, it is an issue when the cops will simply beat someone down and drag them away because some 'policy' implemented by proxy through some private, corporate employee, supercedes a citizen's conduct within the law.

how_this_stuff_works's picture

"This is not an issue with the thug cop, it's an issue with the flight crew and the airline and the overall policy."

Yeah, it kind of IS an issue with the thug cop. Cops, like other professional service industries, are supposed to have critical thinking skills.

Dragging a passenger in that manner off the plane, just because he could, didn't make it right.

Arrow4Truth's picture

He will unless the victim goes after him personally. What if the cop was in for 50%? Probably a good gig for both. Now they're lighting cigars with hundred dollar bills.

post turtle saver's picture

yep, here we go... the United astroturf campaign and its pathetic mewlings... suck it, United settled, too bad

johngaltfla's picture

I've got a flight coming up. I hope they beat the shit out of me because I complain about the coffee tasting like sewage water and the fat assed female flight attendent looks like Kaitlyn Jenner on a cupcake binge and giving me a concussion with her ass.


United several million dollars lighter on the settlement, plus untold loss of future business. Give the CEO a golden parachute. 

Nunyadambizness's picture

Give the CEO a swift kick in the ass for being an idiot, and fire his ass.  Instead of an immediate response of "WE are urgently looking into this and will have an answer soon", he instead pulled an Obozo and reacted stupidly, calling the passenger "belligerent" amont other things.  He obviously doesn't have the professional presence to lead.

338's picture

Fuck firing the CEO, the People of this collection of states could easily solve this, but it takes guts and balls.


Don't get on a United flight, ever, ever again.


Who cares about a CEO, crash that shit bird in to the ground.


Oh but wait, I "have to fly".


I don't, and I won't since they treated me like a slave in my last interaction with TSA.


Solved my problem that day, never flew again.


Problem solved.




jeff montanye's picture

turned off the tv too.  pissed me off one too many times with high costs, poor service and poor product.

fuck them.  think of how far 9-11, before and after the fact, must really go into the u.s. even world media.  birthed hideous organizations like tsa, millions dead in wars to make failed states.  

they will fight like tigers but it would clean them out to the walls, if it could happen.

apparently, from trump, a fair count is possible.  got to get the candidate(s).

tulsi gabbard?  volunteers?  seems like there's an advantage to starting at the top (less aipac vetting).

mkkby's picture

Ow ow, need my roy-yer.  Scratch on face mean no more super model.  Sue for many million.

They messed with a "quack" doctor, who probably knows all the tricks.  Ow, whiplash, my migraines, my back went out and I have tinnitus.  Anything that is impossible to verify.

johngaltfla's picture

Don't worry. United is #1:

In killing pets in the cargo hold.

Well done Friendly Skies, well done.

johngaltfla's picture

Dayum. A down vote on that comment? I didn't think those UAL flight attendents had time to be nasty betwen flights and grazing....

Peak Bull's picture

"In killing pets in the cargo hold."
United Thinking: Same weight in, same weight out. Success!


cheech_wizard's picture

What line item does this fall under on their next 10-Q/10-QSB report?

Standard Disclaimer: I know, the suspense is killing me too...