Amazon Is Asking Customers To Hand Over Their House Keys

Tyler Durden's picture

Would you feel comfortable giving Jeff Bezos your house keys? Amazon is hoping that the answer is yes.

The e-commerce behemoth and creator of a global deflation impulse on Wednesday introduced a connected door-lock and security-camera system to let package carriers, guests and dog walkers into your home using an app, WSJ reports. The so-called “Amazon Key” will be available for the bargain price of $25. “This is not an experiment for us,” said Peter Larsen, vice president of delivery technology at Amazon. “We think this is going to be a fundamental way that customers shop with us for years to come."

Of course, one Amazon executive insisted that the key isn’t an experiment: the e-commerce monopolist fully expects this entry process will soon be common features of the homes of Prime customers, giving Amazon direct access to millions of homes. And that’s no accident: The key is essentially Amazon’s coup de grace in its battle to master “the last mile” of delivering packages - a phrase denoting the last leg of a package’s journey as it’s processed, placed on a delivery truck, and spirited to the customer’s door.

As we reported last week, Amazon recently struck a deal with some of the largest landlords in the country to install electronic lockers that delivery people will be able to access for the purposes of dropping off packages. The lockers have a dual purpose: They will help landlords reduce the building staff’s workload (and wages) while also cutting down dramatically on the rate of lost or stolen packages, an area that Amazon has identified as a potentially significant source of cost savings. And, as WSJ points out, in-home delivery is the “next logical step."

As it tinkers with drone delivery and its own delivery service to rival UPS and FedEx, Amazon continues to seek out every competitive advantage it can find as it tries to scale up to take on two entrenched competitors who’ve been pioneers in supply chain logistics. Given the prevalence of smartphones, cutting down on theft appears relatively straightforward.

A consequence of the rise in e-commerce is that “theft is certainly a problem,” said John Haber, who works with retailers on supply-chain issues as chief executive of consultancy Spend Management Experts. Theft is particularly pronounced during the holiday season, when some thieves dubbed “porch pirates” go from door to door stealing gifts.

 

But it remains to be seen whether consumers are ready to open their doors to strangers. Transportation industry experts said that most people are likely to balk at the idea, at least at first.

There is always a risk that customers just might balk at letting complete strangers into their home.

“People have a difficult time letting cleaning people into their house if they haven’t been properly vetted,” said Ivan Hofmann, a former FedEx Corp. executive and transportation-industry consultant. Still, he added, that is how innovation works: “You have to try things that no one else has tried and see what works.”

In the beginning, the Amazon Key system will allow in-home deliveries only from Amazon Logistics, the company’s delivery network. When an Amazon delivery-service provider brings a package to the door, he or she scans the label with a phone before requesting entry to the home.

The system unlocks the door automatically - without a code - and turns on the security camera as the delivery person opens the door and sets the package down inside. After leaving, the delivery person taps the phone again to relock the door.

 

The package recipient gets notifications throughout, including a time-stamped log and the possibility to watch a live video of the delivery or a recording afterward. The recipient can also block the ability to enter the home throughout the process.

Customers can also use the app to generate codes for guests to enter and will eventually add access for service providers like dog walkers and maids.

The Amazon Key package includes the new Amazon Cloud Cam security camera and a smart-lock made by partner companies. For now, it is only available to Prime members, something the company said helps add value to the $99 annual subscription fee. The service will initially be available in 37 cities starting Nov. 8.

Customers who’ve purchased Amazon’s Alexa personal assistant or Echo speakers should already be comfortable with installing the company’s devices in their homes, WSJ says. But by introducing Key, Amazon risks angering certain business partners, like smart-doorbell maker Ring and smart-door lock maker August Home Inc., which Swedish lock maker Assa Abloy AB signed an agreement to acquire last week.

However,  if Amazon’s track record is any indication, the company’s limitless tolerance to burn money on any growth idea lends it a crucial competitive advantage that could quickly see Amazon Key become a staple in all American homes, meaning that it’s only a matter of time before this tweet becomes reality.

 

 

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FoggyWorld's picture

This house says NO WAY.

bloostar's picture

Pretty sure my house insurance policy concurs!

ParkAveFlasher's picture

I need a key to Bezos' home.

AllTimeWhys's picture

Let's call this the 'idiot trap' i think thats a better name

overbet's picture

Outrageous. Next theyll want to fuck my wife and play with my kids for me, all under the strictest surveillance and only while im off being productive of course. 

Shitonya Serfs's picture

Alexa hears something you say to your wife

Amazon sends delivery guy to plant/gather evidence

Magically, hours later, police show up out of nowhere

HenryKissingerZuckerberg's picture

how about an Amazon sponsored MAN TRAP on each house?

CuttingEdge's picture

Finding yet another marketing angle on Mass Sheeple Moronity (MSM - how fitting!) is just indicative of the accellerating meltdown of western civilization (along with Islamification - but that's another story).

Not because of those with incredibly invasive intentions motivated by who is above and below them on the Forbes List (and fuck all else), but a population (on both sides of the pond) too fucking stupid to realise just how fucking deeply they are being reamed from all directions.

My mind has ceased to boggle at how utterly bereft of intelligent curiosity about the things that really affect them the populace has become.

A bang up job by the MSM, FaecesBook and Google to turn them stupid beyond redemption. This insidious fucking house needs burning to the ground. And events over the last 24 hours give me the small fuzzy feeling that the shit is well and truly hitting the fan in DC. How long the MSM can avoid sensible reporting on the five current and projected investigations will be interesting to see.

pot_and_kettle's picture

My NRA sticker is displayed prominently.  Castle Doctrine to all mother fuckers...

HenryKissingerZuckerberg's picture

how about an Amazon sponsored MAN TRAP on each house?

or is their REAL intention to HAVE YOUR HOUSE KEYS???

at the end they are both a government contractor as well as a government pet project...

will NSA, Amazon & friends have then a video of EACH AND EVERY face going through your house door?

The funny thing is MILLENIALS do not own houses, they can barely affrord their iphones via credit

pods's picture

What happens when the IoT device gets hacked and locks you out of your house?

"Sorry Dave, I can't do that."

-HAL

wolf pup's picture

IRS: "Sorry, Dave. It's our house now".
Go Corporatocracy! ...

Took Red Pill's picture

I can see so many problems with this. What happens when the delivery guy lets your cat out into the street?  What about alarm systems? What if your home just coming out of the shower and the delivery guy walks in?

serotonindumptruck's picture

I suspect that Amazon's legal team has extensively discussed these potential liabilities.

There are likely to be so many disclaimers and exclusions in such a contractual agreement, that by the time one has signed up for the program, the homeowners/customers have eliminated any possible legal recourse for themselves.

Toxicosis's picture

What if the delivery guy gets eaten by your hungry rottweiler's you haven't fed in a couple days?  Awful things can happen....I'm just sayin'.

Miffed Microbiologist's picture

I often wondered if that ever happened to people who had Onstar for their cars. But I don't even like cruise control. Perhaps I'm just too cynical.

Miffed

detached.amusement's picture

that's why I dont drive anything new enough that it can be hacked

cheech_wizard's picture

The door refused to open. It said, “Five cents, please.” He searched his pockets. No more coins; nothing. “I’ll pay you tomorrow,” he told the door. Again he tried the knob. Again it remained locked tight. “What I pay you,” he informed it, “is in the nature of a gratuity; I don’t have to pay you.” “I think otherwise,” the door said. “Look in the purchase contract you signed when you bought this conapt.” In his desk drawer he found the contract; since signing it he had found it necessary to refer to the document many times. Sure enough; payment to his door for opening and shutting constituted a mandatory fee. Not a tip. “You'll discover I’m right,” the door said. It sounded smug.

Standard Disclaimer: Ubik - Safe when used as directed!

 

BarkingCat's picture

You have a talent. Have you ever written the book?

Bigly's picture

All...

Have a NO TRESPASSING sign posted. Mine is tasteful- one of those metal ones in the lawn.

 

OverTheHedge's picture

"Beware of the dog.

Survivors may be prosecuted"

(One of my favourites)

Ace Ventura's picture

--How long the MSM can avoid sensible reporting on the five current and projected investigations will be interesting to see.--

It's truly epic to behold the levels they're already going to in an attempt to distract. Confederate statues suddenly being the most evil offensive things evah. Harvey Weinstein being thrown under the bus by his own crowd. North Korea. Sgt. Berghdal's trial. Congressvermin Frederica Check out My Fly Hat. And the big one.....JFK files soon to be released! 

And the sheeple will scarf it down like a pallet-load of twinkies.

 

 

 

trader007's picture

Invasive was the first word that flared into my brain. It's been slow crawling us for quite some time, started decades ago with the advent cookies from websites we frequent.  As I write this the extension of my browser has killed at least 40 cookies trying to hide on my device. The ads get in the way of typing and the aggressiveness of it all is maddening

 If a person did this in real time they would suffer physical harm to back them off.  They're like the 300 pound passive aggressive slob in a Subway car slowly squeezing you off your seat while pretending ignorance of deliberate intent.

Next, the advertisers interrupt the article you're reading with some popup ad deliberately placed so you can't avoid clicking on it to save your life. You can't go back to the article because, simply enough, they don't give a damn if you can without starting all over again.  I use cookie self destruct on Firefox to block the worst of the tracking. I have counted 20 trackers in just one popular MSM media site. Privacy anyone?  This is the next multi-billion dollar industry.

I have a friend who works at Best Buy! One day I saw the new robot vacuum the shelf, featured. I was joking when I asked if it had a video camera he confirmed my halfast suspicion! Why the hell does a vacuum need a cam? 

Now! If you want to get a fix on how pervasive the surveillance state has become, how completely privacy has been eliminated, go to Netflix and watch the series Blacklist. Privacy is history!!! It's going to take a major upheaval to get it back!!!

 

 

ThePhantom's picture

so i guess NSoy c-eye-a fb-eye has no back door..and we can trust the tech.. sure. and for safety reasons Police need access too, just in case of emergency.. fuck fuck fuck!!!

Cognitive Dissonance's picture

If they video it, will that be OK?

hedgeless_horseman's picture

 

Sure, Bezos can have a key, but the chances of him or anyone ever making it to our door are very, very slim.  

Locks are to keep honest people honest.

If "they" are at your door, then they are too close, and you have probably already lost.

tmosley's picture

This is probably a recipe for disaster with today's "multicultural" society. Would probably work in an all-white society. Just like with the milkmen of old.

Okienomics's picture

Except that damn milkman always rang twice.

BarkingCat's picture

He rang the bell first then he rang your mother's bell.

Cole The Bar's picture

^^ Queue up all the typical ZH commenters to freak out over this idea. lol

Ristretto X4's picture

Queue up all the brain deal libbies handing over their keys.

 

Shitonya Serfs's picture

Yep. Just when we thought we reached peak stupidity, the bar gets raised again.

Savvy's picture

Locks are to keep honest people honest.

 

Bullshit. Locks only keep good people out.

wolf pup's picture

Lolll you made me laugh. Thx.

waspwench's picture

Overbet:

And if you don't sign up for this then Amazon will refuse to deliver packages to your house, or will refuse to take responsibility for lost or stolen packages.

If you want your packages delivered then your wife and kids will just have to put up with everything.....

Joking aside, I don't think this will fly.   Are all delivery people going to be bonded?   How secure can the system be?   Hackers would inevitably find a way to use this system to enter premises.

BarkingCat's picture

Works for me.  I don't buy from Amazon.  Been boycotting then for over a year now.

MANvsMACHINE's picture

Wait until your insurance company requires that the police and fire department has access to your home.

Shitonya Serfs's picture

Like anyone wants Reggie the 3-toothed, Civic driving, brotha bringing deliveries into the house (well, I guess, millennials would probably be all over this, if they owned a house)

Okienomics's picture

This will be solved soon by delivery robotz.  LONG BOTZ.

Son of Loki's picture

I wonder who is the company's liability carrier.

Of course, employer will claim the the rapist/burgler/embezzler's actions were outside the scope of his employment therefore The Employer is not responsible for his raping your wife and daughter and shooting the dog before he burns down your house.

Most likely, these "visitors" will be independent contractors so they will claim not responsible.

ThePhantom's picture

thats exactly where this is going. social engineering, for a rapidly changing society..

Bigly's picture

You don't NEED insurance if your mortgage is paid off.

Just sayin'