Comcast Users Report Massive Nationwide Internet Outage

Tyler Durden's picture


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According to, and numerous twitter complaints, Comcast's internet service, Xfinity, is suffering an outage across the country. shows XFinity internet being down around the United States, mostly on the east coast, but also in in large west coast cities like San Francisco, Los Angeles, and Seattle. So far, online reports don't suggest that TV service or home phones are affected.

Comcast customer care first confirmed the outage at 1:36pm: “Some customers are having issues with their XFINITY Internet service. We apologize & appreciate your patience while we work to fix.”

As of 2:40pm, the outage had not been resolved, with Comcast blaming an "external network issue":

User reported that the outage, which began around 1 PM ET, led to intermittent or slow services, while others were unable to access the web at all. Some users reported only some websites as inaccessible or slow, including Twitter. Users were still reporting problems as of 2:40 p.m. EDT, though some Twitter users managed to get online long enough to make a few jokes about the situation.

It was not immediately clear which particular Russians would be blamed for the outage, although some have noted that the outage appears to have originated with Level3/CenturyLink, whose nationwide backbone is suffering major routing issues, and is in turn affecting most major ISPs.

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aliens is here's picture

Must be the Russians. It's all Russian's fault. Everything is including me not getting a big raise.

Looney's picture


I don’t think it was/is the physical connectivity issue – as soon as I replaced the Comcast’s DNS servers with Verizon’s, it started working again.


Yukon Cornholius's picture

When somebody refers to themselves as "an intellectual", you can instantly deduce that they are lying.

DisorderlyConduct's picture

Or worse - they think they are but they're not...

gmrpeabody's picture

Been down at our house for several years now...

1 Alabama's picture

the ex-ternal's, yeah, heard of that band, good band.

bamawatson's picture

i am unable to acess zh, log in, and comment

CClarity's picture

Perhaps a practice run, before elections tomorrow?  I noted New Jersey and Virginia among the outage areas . . .        


PrezTrump's picture

'Intellectual' really means SJW + Trump hater.

E.F. Mutton's picture

But there's a >90% probability of Insufferable Douchebag

serotonindumptruck's picture

Yeah, that phrase reminds me of people who claim to have Mensa credentials, or those who like to assert and emphasize their high IQ.

People who boast about their "intellectual" acumen seem to be seeking some kind of social/public validation that they are superior human beings, and that they deserve greater reverence and admiration for their two-dimensional worldview.

Some might even call that "virtue signalling".

Raffie's picture

My shitcast internet finally started working about 2hrs ago. 

Had Frontier when I lived elsewhere and out of 5+ years with them only had 3 issues ever with connection. Longest issue was 4hrs.


I hate comcast but where I am there is little selction.


aurum4040's picture

My service is fine in PA. No issues.

junction's picture

With Comcast, you don't get what you pay for.  Here at ZeroHedge, when I am on too long, my Firefox browser freezes due to excessive memory usage.  At least ZeroHedge is free, complete with free pop-ups.

frank further's picture

I have 

Comcast and use Chrome - never had a freeze issue as you described.

Buck Johnson's picture

I have issues with Chrome using up to much memory when I have alot of tabs open.  I have used tab suspenders but Chrome apps don't have as many tab suspension apps as firefox does. 



Wrenching Away's picture

Get the Brave browser, no ads or tracking, and I've had much less problems with excessive memory usage. I love it so far for the month or so I have been using it on PC and mobile.

yaright's picture

Agree been useing it about two month works great and learned about it on ZH

EscondidoSurfer's picture

Brave is the only way to go.  Also, Duckduckgo as your search engine. Avoid google, apple and microsoft, for the good of your children.

Throat-warbler Mangrove's picture

Careful.  One can lose their account by mentioning this topic.  From experience I speak.

aliens is here's picture

If you think Comcast is bad try Centrylink.

kommissar's picture

the difference is this: comcrap is evil, while centurylink is merely incompetent.  i'll grudginly accept incomptetence over evil.

Wrenching Away's picture

I disagree, we switched to centurylink 100 mb/s Prism fiber service from Comcast about a year ago, and the internet is worlds better. The website and customer service are lackluster, but once the service was installed and running, its been great. Fast, and no constant outages like Comcast had.

any_mouse's picture

Firefox. Used to be lightweight and quick, like a fox. Now it is a bloated hog.

Throat-warbler Mangrove's picture

Firefox has not made the switch to multi-threaded yet.  Other browsers like Chrome/Chromim have.  Firefox (Mozilla) is testing their multi-thread.

shankster's picture

Lots of the popups.

aurum4040's picture

Your freezing has to do with the fact, yes the fact, that you have no idea how to manage your browser, IP address, network, drivers, system updates. Had Comcast for 20 years, never had your freeze issues.

aurum4040's picture

Your freezing has to do with the fact, yes the fact, that you have no idea how to manage your browser, IP address, network, drivers, system updates. Had Comcast for 20 years, never had your freeze issues.

Bunga Bunga's picture

Must be true. I sit on Comcast and can read Zerohedge in cyrillic.

InsaneBane's picture

"particular Russians would be blamed for the outage." it's called Unit 8200..operation Talpiot

Mr. Kwikky's picture

Yep, enough backdoors...Israel Inside.

TrumpXVI's picture

"Xfinity - The Future of AWESOME!"

Skeptophrenic's picture

Ironic, this is one of the few afternoons when my Comcast internet is actually responsive.

slightlyskeptical's picture



but generally Comcast does suck. i have zero choice unless I want to pay 2 bills.'s picture

Mine was down for four days, two weeks ago.  Got a different story from each Comcast department.  Seems like they changed to new modems without telling anyone.  Ended up with a new modem and a replacement of the line to the pole. 

FORD_FIESTA's picture

Did they credit your Bill for the 4 days it was off? HHAHAHAHHAHAHAHAHAHAH!'s picture

"Did they credit your Bill for the 4 days it was off? HHAHAHAHHAHAHAHAHAHAH!"


I asked for credit as I always do.  We'll see if it shows up on the statement.  They're still a whole lot better than the basketcase AT&T. 

DisorderlyConduct's picture

AT&T is the index case of suck. Left them to get 20x bandwidth increase and better uptime. Oh, for half the money.

Ben A Drill's picture

This is only a test. Internet outage could be the straw that broke the camels back. Let the chaos begin.

edotabin's picture

No. For Comcast, it is a test when their service is up and running.

They really do suck. It is that bad. Avoid at all costs.


buzzsaw99's picture

i have no internet at all at the moment. none.  this sucks.  lolz

chrsn's picture

Unfortunately, Comcast TV is functional

FoggyWorld's picture

Comcast had problems in Central NJ.

I Write Code's picture

Russian gerbils ripped my cable.