UPS Loses Family's $850,000 Inheritance, Offers To Refund $32 Delivery Fee

One Canadian man says he’s broke because one of the country’s largest banks has refused to refund a $850,000 bank draft that was lost by UPS during a routine delivery.

However, UPS, which claims it conducted an exhaustive search for the lost package but still turned up empty-handed, has at least offered to refund the $32 delivery fee.

“It was a total surprise,” said Lorette Taylor, the man whose fortune was lost.


“Never in my wildest imagination did I think something like this could happen."

Taylor’s brother, Louis Paul Herbert, said they were finalizing the details of her father’s will last February and ent to a local UPSstore near Cornwall, Ontario, where he was expecting a package from his sister containing his share of the inheritance in a bank draft. But, according to Newsweek, the package never arrived.

“I’m waiting at the UPS store, around 3 p.m. because that’s when they said the guys came in—nothing shows up,” Herbert said.  “I came back in the evening. Nothing shows up...and I’m wondering, ‘What’s happened to my inheritance?'"

Taylor sent the money through UPS from her lawyer about 270 miles away in Georgetown, Ontario, so Herbert wouldn’t have to worry about picking up the money. She obtained the bank draft in February after she said the bank advised it as the safest way to  send the money. We imagine the bank is probably rethinking that particular piece of advice.

TD guaranteed Taylor and her husband, John, that the money would be replaced if the draft was lost, she said.

“They said a bank draft was more appropriate” for that amount of money, Taylor said.

UPS has apologized for losing the package. But, at the same time, mistakes happen, it said.

“While UPS’s service is excellent in our industry, we are unfortunately not perfect. Occasionally, the loss of a package does occur,” spokeswoman Nirali Raval told CBC. “Our records indicate that our team followed UPS protocol and an exhaustive search for this package was completed by our Operations and Security teams. Unfortunately, we were unable to locate the package."

According to Newsweek, the bank is refusing to refund the money unless Taylor signed an agreement to pay them back if someone cashes in the lost draft. She signed the agreement, but says the bank “never paid anyone a dime.” The bank also demanded she let TD put a lien against her house if the draft was cashed, but she refused.

“If the bank really wants indemnity, then UPS should sign it,” she said.

TD sent CBC a general statement that “before we can agree to a replacement or reimbursement, we need appropriate security to be in place."

Herbert said he has maxed out his credit cards and desperately needs the money.

“TD has the money. The money is actually sitting in an account with TD. Nothing has been stolen. It’s there. That’s my inheritance,” he said, adding that if he had the cash, “I would have been retired.”


GoinFawr vato poco Mon, 12/18/2017 - 18:15 Permalink

<shrugs> I guess your obtuse ignorance rubbed me the wrong way, so I linked a video that showed you up as plain as the ass on your hayseed face, 'tough guy'. Sue me.Face it, y'all are just choked cuz you know that even if he could drop thirty years yer Fabutan Savior couldn't go toe to toe with a cuck daddy,

In reply to by vato poco

Rickety Rekt vato poco Mon, 12/18/2017 - 10:20 Permalink

Wasnt he installed by Shillary and co.?Damn, using Ripple the who transaction could have settled in less than 4 seconds for less than 1 penny. Old people...... "Back in my day we still got bank orders because..." In reality this whole story is bullshit. They can cancel the draft and issue a new one. And like the story says. The funds are still in the account. They cant withdraw if there is nothing there. Send the guy a wire. Funds go. Close the empty account. Easy...  

In reply to by vato poco

jeff montanye Socratic Dog Sun, 12/17/2017 - 19:50 Permalink

i think i'd prefer the original bank open a checking account for me with the bequest.  that way the money's in a bank and, when you get the checks, you can spend it, possibly deposit it in an account of your choice.  if the checks are lost the account can be closed and the money transferred to a new account until the recipient has the checks for that account.  this way the money never leaves the bank, there is a paper trail and probably the money doesn't get lost out in the cold cruel world.

In reply to by Socratic Dog

NiggaPleeze Socratic Dog Sun, 12/17/2017 - 20:09 Permalink

Prudent people who make large transfers do a test transfer first. Send $1.32, make sure the recipient got it, then use the same wire instructions for the balance.

Plus mistaken wires get sent all the time. They can be revoked, of course you run the risk the recipient noticed and quickly transferred the money out, making it harder to get it back.

In reply to by Socratic Dog

gmak NiggaPleeze Mon, 12/18/2017 - 06:03 Permalink

In Canada, if you are going to the same bank, you just do an electronic transfer. We also have email transfers. We're light years ahead of the USA in that respect. So why these people decided to send a bank draft by UPS - talk about dark ages tech. And being old is no excuse because EVERYONE does stuff electronically up here for transfer of money.

In reply to by NiggaPleeze

mtl4 gmak Mon, 12/18/2017 - 08:16 Permalink

Obviously old folks because who in their right mind would ask for an 850k bank draft to be send via the snail's as good as cash, might as well send gold bars.E-transfer was obviously the way to go here but sucks they got terrible advice, I'd lawyer up and get TD to fork over the money and then some if it were me.

In reply to by gmak

wren rccalhoun Sun, 12/17/2017 - 16:22 Permalink

UPS has a habit of leaving valuable packages on doorsteps, and when stolen, refuses to be held accountable. Shit outfit I refuse to do business with. I can't believe people still use them at all.I once had an $800 package walk off my porch because they left it there. They admitted it was left there. Nobody signed for the package. I complained all the way up to their HQ and just got a Dear John and ate the $800. Obviously their shit model hasn't changed.

In reply to by rccalhoun