A San Jose woman claims that her brand new Tesla Model 3 auto-accelerated on its own at a "high rate of speed" last month, crashing through her garage and colliding with her husband’s car before being stopped by a wall, according to CBS. "It seems like it was not in my control. It would’ve cost a life," said driver Supriya Gupta.
Her husband said: “It sounded like a bomb exploded or something.” The accident also caused damage to her kitchen, where her mother was cooking at the time.
The family caught the incident on their home surveillance system and later shared the video with Tesla. Gupta claims that her foot was on the brake pedal as she was slowing down to park in her driveway, but that the car then "shot forward uncontrollably at a high rate of speed."
Tesla has another story. They told CBS: “We investigate the vehicle diagnostic logs when a driver claims their car ‘suddenly’ and ‘unexpectedly’ accelerated, and in every case the vehicle’s diagnostic logs confirm the vehicle operated as designed.”
Of course, if you are to take the company's word for it, it hasn't been at fault for a single one of these accidents - ever.
A San Jose woman says her brand new Tesla Model 3 accelerated on its own, crashing into her home and causing nearly $100,000 in damage.— Maria Medina KPIX5 (@MariaKPIX) June 11, 2019
The crash caught on camera — watch it in a few minutes on @KPIXtv. pic.twitter.com/za8ItihQvA
Gupta has reportedly asked Tesla for a copy of the diagnostic log but – surprise - she didn’t get a response and hasn’t heard from Tesla at all. Her husband said: “We just want a fair investigation.” Gupta commented further: "Luckily, my kids were not there. It’s like a nightmare to think about that. I couldn’t sleep for three days."
She insists that the accident was not her fault and said that in the 12 years she’s been in the United States, she’s never been in an accident. She also says she "doesn’t feel safe" driving a Tesla again.
“I think something is fishy and they are hiding from us. It could happen on the road also, so I don’t feel safe for my family, as well as for me,” she said.
The damage is estimated to have come in at about $100,000.