Readers may recall in June, we outlined that Tesla exhibited a litany of complaints about its Model Y quality.
Back then, it wasn't just a flurry of social media reports showing horrific quality control issues with the electric vehicle but also Forbes and Electrek covered problems with paint, trim issues, indentations on the seats, and even loose seatbelts.
Nearly four months later, and it appears Tesla has yet to fix some of the problems, as it now appears the roof of a brand new one ripped off while traveling down a major Californian highway.
Nathaniel Galicia Chien was driving down Interstate 580 with his parents in a brand-new Model Y when an abundance of air rushed into the vehicle's cabin.
"I thought a window was open," Chien told The Verge in an email. He said about "a minute later the entire glass top of the roof just flew off in the wind."
Here's the video:
Chien said the incident occurred hours after his parents bought the new electric crossover from a Tesla dealership in Dublin, California.
He said, right away, they noticed minor defects with the vehicle, such as "spacing issues and unevenness in the gaps that are pretty well-known issues with new Teslas." But there was no indication the crossover's panoramic glass would fly off on the highway.
As soon as the glass detached from the vehicle, Chien said his family called California Highway Patrol to let them know about the incident. They immediately drove the vehicle back to the Tesla dealership.
Presumably, Chien wrote his full account of what happened via u/Indescribables on Reddit:
My dad bought a brand new model Y today, and he brought me along to pick it up just in case he needed help with any tech problems. Everything was going fine and we were driving back home when we started to hear a ton of wind. I thought maybe a window was open but a minute later the entire glass roof just blew off. After a brief panic we turned around and drove the new Tesla convertible back to the dealership.
When we got back we called highway patrol to tell them that there was a car roof somewhere on the 580, but somebody might have gotten into an accident, I'm not sure. The manager at the dealership said that either the seal for the roof was faulty, or the factory just ... forgot to seal the roof on? I can't imagine how something as big as the roof not being attached could make it past quality control. If this is a recurring problem a lot of people could get hurt. Has this ever happened before?
Edit: The manager offered to get the car serviced for free, but we declined and are probably going to get an entirely new car. Whether we're still getting a Tesla is up to my dad but probably not.
Pics - https://imgur.com/a/nnJEJmo
Also, I know the photos are low quality. I basically never post anything, so I didn't even think about getting proof until the last minute and I don't have anything better. You can believe what you want, but there should be some news articles coming out soon that prove things more definitively.
Even though Model Y defects were pointed out nearly four months ago, it appears with the latest incident, Tesla has yet to correct some of those issues.